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UnboundID Platform

Improve Customer Experience

 

The UnboundID Platform is a next-generation identity and preference management platform to modernize traditional legacy Identity and Access Management (IAM) systems, and enable new customer-facing digital business initiatives. Enterprise customers use our platform to capture customer preferences , optimize customer experience across channels, reduce operational costs, and provide security and performance at web scale.


 

Identity-powered Digital Business Initiatives

Enterprises face many new challenges that legacy identity management systems, designed primarily to control access to internal applications are unable to address. They also need to address entirely new requirements for customer identity and preference management as legacy IAM is unable to deliver what’s required for the digital business environment. These organizations need to improve productivity and user experience for their workforce, including adoption of mobile and cloud based apps, and then extend those capabilities to partners and suppliers. The business is also demanding the delivery of identity and preference data at web scale and speed across engagement channels to deliver a compelling customer experience, real-time personalized offerings to improve customer loyalty and sales.

Integrated Platform for Identity and Preference Management

The UnboundID Platform consists of multiple product modules that work together to address modern enterprise identity and preference management needs:

  • Data Store. A high performance, web scale solution to store identity and preference data securely, delivering throughput of 4000+ logins per second.
  • Data Sync. Synchronize massive volumes of data reliably and securely between disparate systems to create unified customer views and support real-time third-party analytics.
  • Data Broker. Simplify and centralize governance and data access, allowing the delivery of identity and preference data through REST APIs leveraging powerful centralized policy controls exceeding 6000 policy requests per second.
  • Metrics Engine. Expose real-time operational metrics on identity data and platform components to ensure SLA, audit, and data access compliance.

The UnboundID Platform is designed to be modular so you are able to lay the foundation as required to solve your initial needs and then realize greater value over time as your business strategy evolves.

Key Platform Capabilities

  • Secure Data. In transit and at rest whether on premises or in your private cloud our platform protects the data with end-to-end encryption regardless of data location or movement protecting individual’s data from breach or misuse. Fine grained administration policy controls are also available to restrict access, privileges and types of operations performed against your corporate data.
  • Fast Query Response. Our concurrent processing model and optimized JVM configuration, combined with data compression, data loaded into memory and various balancing & write throughput techniques enable our customers to scale from tens of thousands to hundreds of millions of users.
  • Simplify Access to Data. Integration flexibility is delivered via our rich APIs (RESTful/HTTP for all end points) enabling you to implement a fine grained policy structure for authorization and govern data access.
  • Complex Data Mapping. Your applications are able to communicate with multiple database attributes via simple and standard API calls.

UnboundID Platform Difference

UnboundID is the only platform that offers a secure integrated on-premise solution built for your web scale apps for identity and preference management. We deliver both centralized controls to enforce data governance and access as well as consumer facing profile and preference capabilities all at web-scale. Regardless of the project ahead of you, be it Identity modernization, reduce time to market for web/mobile initiatives or enable 1 to 1 marketing the UnboundID Platform is able to scale as your requirements dictate.

For More Information

We are here to help you with your identity and preference management project. We are very proud of our customers achievements and would be happy to share the appropriate use cases with you. Let us explain how this can be done by simply clicking on the "Let's Talk" button below.

Let’s Talk

More Details

Let us answer your questions. Simply request a demo and allow us to setup a one on one meeting for you. We will come prepared with real life example deployments based on the issues our customers have solved and show you the UnboundID Platform.

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Gartner recently reported that 89% of companies plan to compete primarily on the basis of the customer experience by 2016

“During the last iPhone launch, we peaked at 30-40x regular traffic. Since using UnboundID, we have had no issues.” -- UnboundID Telco Customer 

“UnboundID is quiet. We have a large scale continuous operation, and it just works.” – Global High Technology Customer.