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Case Studies

Health Insurance and Managed Care Company

Healthcare-X-rays-150A managed healthcare and insurance company needed to provide a platform that could support their participation in state healthcare exchanges. They were seeking a modernized identity and access management solution that could handle the intense demands for scale and interoperability. Read the case study to find out how the UnboundID Platform was able to help them address their growing identity and preference management requirements.

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Global Financial Services Company

Global_Money_Transfer_Dollar_150X172With a growing customer base located across hundreds of countries throughout the world, a well-known financial company needed to support money transfer services on modern applications and a wider variety of devices. Learn how they modernized their legacy identity and access management system to gain advanced capabilities that accommodate growth, simplify operations and deliver great customer experiences. 

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Large U.S. Cable Company

Cable-Company-150X172A costly, inflexible external identity management service was limiting a major cable company's ability to stay at the forefront of the highly competitive television services industry. The company was looking for an in-house identity and preference management solution that could enable innovative TV offerings, including mobile device and streaming video services.

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Financial & Tax Preparation Software Company

finance-company-case-studyA leading finance software company continues to gain impressive market share by expanding its online tax and accounting offerings. In order to keep up with its growing customer-base, the business needed the scale and performance to handle high volumes. Plus, the seasonal nature of some lines of business required the capabilities to manage intense traffic peaks.

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Fortune 100 Global Bank: Modernized Identity Management Lowers Cost, Complexity

Financial-services-case-study-thumbnailA global Fortune 100 leader in the financial services industry wanted to simplify operations and lower technology management costs. By implementing a modernized identity and preference management platform, the organization synchronized and consolidated its infrastructure to deliver fast, reliable and secure authentication and data access.

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Quick-Service Restaurant Chain: Preference Management Personalizes Mobile App Experiences

Restaurant-Chain-Case-Study-ThumbnailA leading restaurant chain in the U.S. wanted to create a mobile app that offered personalized mobile payment and mobile ordering services. An identity and preference management platform provided the web scale performance, security and agility needed to deliver seamless mobile experiences. It also formed the foundation for future customer engagement initiatives.

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Convenience Store Retailer: Web Scale Performance Powers Mobile App

Convenience-Retailer-Case-Study-ThumbnailA well-recognized convenience store retailer on America’s east coast offers customers a mobile app with on-the-go services such as location finder, fuel price tracker and mobile payment. A new Consumer Identity Management platform made it possible to support hundreds of thousands of users with room to grow to millions.

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Leading U.S. Retailer: Unified Data Maximizes Omnichannel Engagement

Leading-Retailer-Case-Study-ThumbnailThe second largest retailer in the U.S. has a significant mobile and online e-commerce presence. The well-recognized brand implemented an identity and profile management platform to increase sales through personalized customer engagement and bolstered security.

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Global Aerospace & Defense Manufacturer: Solid Security, Streamlined Data Management Accelerates Growth

Aerospace-Case-Study-ThumbnailOne of the largest aircraft manufacturers and defense contractors in the world modernized to a new identity and profile management platform to keep pace with a growing number of internal and third-party profile records. They were also able to reduce complexity and enforce the highest possible security standards.

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Northern Arizona University: Sees 10X Performance Improvement with the UnboundID Identity Data Store

NAU-Case-Study-ThumbnailNorthern Arizona University's legacy directory was becoming harder to use, configure, and optimize so the NAU  IT team modernized to the UnboundID Identity Data Store LDAP system. The result has been a 10X performance improvement, advanced functionality and higher scalability to keep pace with the university's growing population and number of applications. Plus, the ease of administrations helps the IT team accomplish more faster.

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Telecom Provider: Supporting More Subscribers, More Transactions

More-Subscribers-TransactionsWith more than 100 million subscribers and two billion daily messaging and phone activation transactions, a top telecommunications provider faced urgent scalability and performance challenges. As a high profile new smartphone launch approached, the business needed an identity management system that could support a dramatic increase in traffic. Plus, the SLA required a response time of two milliseconds or less making performance at massive scale a priority.

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Financial Services Provider: Updating Legacy Identity Infrastructure Supports Business Expansion

Updating-Legacy-Infrastructure-Supports-ExpansionTo support its planned expansion of online banking operations, a leading commercial bank in the U.S. required a new customer identity data management system that could enable more digital banking services across multiple business groups. The bank wanted a common platform that would allow secure sharing of user information and streamlined customer authentication.

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Network Equipment Provider: Unifying Acquired Assets into a Common Customer View

Unifying-Acquired-Assets-Common-ViewIn preparing for a new integrated product launch, a network equipment provider acquired several new applications. The business wanted to consolidate data from these multiple app sources into a unified identity platform to gain a single customer view. This common customer identity would enable them to securely share user information and provide authentication across applications to improve customer experience.

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Large SaaS Provider: Identity as a Shared Service

Large-Saas-Provider-Enabling-Identity-Shared-ServiceA financial services provider with more than 100 million users was looking for a way to gain a single view of customers across multiple consumer-facing and small business applications. To improve customer experience, the company needed to unify its view of customers instead of seeing them on a per-application basis.

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Telecom Provider: Unifying Customer Profiles & Complying with Regulations

Unifying-Customer-Profiles-Complying-RegulationsExperiencing rapid subscriber growth, a leading telecommunications provider was struggling to support an increasing number of identities with its legacy identity management solution. They needed a way to unify subscriber data while leveraging it in real time and at scale in a carrier-grade environment. They also required a solution that would support full 3GPP UDC compliance.

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Subscriber Data: The Carrier's Crown Jewel

Telecommunications-Provider-Subscriber-DataTelecommunications providers and cable operators must keep pace with a hyper-competitive market for subscriber services including voice, data and video. In order to lead the industry, they need to successfully manage three critical business priorities—innovation, security and costs. These businesses require an identity management platform that can handle massive scale while supporting personalized, integrated services enabling business growth and revenue generation. 

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