An emergency communications company is using Internet of Things technology to expand its solutions for public safety organizations. Through a combination of Internet-connected devices and Identity as a Service (IDaaS) offerings, emergency teams can stay connected to life-saving information in dangerous situations. This case study outlines the identity management capabilities the company needs to deliver reliable, secure and accurate communications services when the stakes are high.
A managed healthcare and insurance company needed to provide a platform that could support their participation in state healthcare exchanges. They were seeking a modernized identity and access management solution that could handle the intense demands for scale and interoperability. Read the case study to find out how the UnboundID Platform was able to help them address their growing identity and preference management requirements.
With a growing customer base located across hundreds of countries throughout the world, a well-known financial company needed to support money transfer services on modern applications and a wider variety of devices. Learn how they modernized their legacy identity and access management system to gain advanced capabilities that accommodate growth, simplify operations and deliver great customer experiences.
A costly, inflexible external identity management service was limiting a major cable company's ability to stay at the forefront of the highly competitive television services industry. The company was looking for an in-house identity and preference management solution that could enable innovative TV offerings, including mobile device and streaming video services.
A leading finance software company continues to gain impressive market share by expanding its online tax and accounting offerings. In order to keep up with its growing customer-base, the business needed the scale and performance to handle high volumes. Plus, the seasonal nature of some lines of business required the capabilities to manage intense traffic peaks.
A global Fortune 100 leader in the financial services industry wanted to simplify operations and lower technology management costs. By implementing a modernized identity and preference management platform, the organization synchronized and consolidated its infrastructure to deliver fast, reliable and secure authentication and data access.
A leading restaurant chain in the U.S. wanted to create a mobile app that offered personalized mobile payment and mobile ordering services. An identity and preference management platform provided the web scale performance, security and agility needed to deliver seamless mobile experiences. It also formed the foundation for future customer engagement initiatives.
A well-recognized convenience store retailer on America’s east coast offers customers a mobile app with on-the-go services such as location finder, fuel price tracker and mobile payment. A new Consumer Identity Management platform made it possible to support hundreds of thousands of users with room to grow to millions.
The second largest retailer in the U.S. has a significant mobile and online e-commerce presence. The well-recognized brand implemented an identity and profile management platform to increase sales through personalized customer engagement and bolstered security.
One of the largest aircraft manufacturers and defense contractors in the world modernized to a new identity and profile management platform to keep pace with a growing number of internal and third-party profile records. They were also able to reduce complexity and enforce the highest possible security standards.
Northern Arizona University's legacy directory was becoming harder to use, configure, and optimize so the NAU IT team modernized to the UnboundID Identity Data Store LDAP system. The result has been a 10X performance improvement, advanced functionality and higher scalability to keep pace with the university's growing population and number of applications. Plus, the ease of administrations helps the IT team accomplish more faster.
With more than 100 million subscribers and two billion daily messaging and phone activation transactions, a top telecommunications provider faced urgent scalability and performance challenges. As a high profile new smartphone launch approached, the business needed an identity management system that could support a dramatic increase in traffic. Plus, the SLA required a response time of two milliseconds or less making performance at massive scale a priority.
To support its planned expansion of online banking operations, a leading commercial bank in the U.S. required a new customer identity data management system that could enable more digital banking services across multiple business groups. The bank wanted a common platform that would allow secure sharing of user information and streamlined customer authentication.
In preparing for a new integrated product launch, a network equipment provider acquired several new applications. The business wanted to consolidate data from these multiple app sources into a unified identity platform to gain a single customer view. This common customer identity would enable them to securely share user information and provide authentication across applications to improve customer experience.
A financial services provider with more than 100 million users was looking for a way to gain a single view of customers across multiple consumer-facing and small business applications. To improve customer experience, the company needed to unify its view of customers instead of seeing them on a per-application basis.
Experiencing rapid subscriber growth, a leading telecommunications provider was struggling to support an increasing number of identities with its legacy identity management solution. They needed a way to unify subscriber data while leveraging it in real time and at scale in a carrier-grade environment. They also required a solution that would support full 3GPP UDC compliance.
Telecommunications providers and cable operators must keep pace with a hyper-competitive market for subscriber services including voice, data and video. In order to lead the industry, they need to successfully manage three critical business priorities—innovation, security and costs. These businesses require an identity management platform that can handle massive scale while supporting personalized, integrated services enabling business growth and revenue generation.