Enterprises

The Backbone of Customer-Centric Infrastructures

Today's businesses are driving new revenues with large-scale, Web-based, customer-facing applications every day. As a result, the directory service has become the backbone of a customer-centric infrastructure.

Directory services are used to build out a customer-centric infrastructure as they provide the core identity management functions such as proper validation of user credentials, control over user access to services, and support of a personalized, high-quality customer experience. Failures in the directory service can cause the loss of customers and damage to brands. In the worst case, inadequate directory services can jeopardize the security or privacy of your business, your customer or both.